Reservations

Terms of use

  1. Introduction

    THIS DOCUMENT CONTAINS IMPORTANT TERMS AND CONDITIONS WHICH MAY AFFECT YOUR LEGAL RIGHTS AND REMEDIES. BY USING THIS WEBSITE YOU ACCEPT THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MUST NOT USE THIS WEBSITE. These are the terms and conditions (as amended from time to time) (“Terms”) governing use of the www.edenroccapcana.com website (the “Website”). These Terms form a binding agreement between all users of the Website (“you”, “your”, “yours” “user(s)”) and Solaya Hotels & Resort SRL (“Solaya Hotels & Resorts”, “we”, “us”, “our”).  Please read these terms of use carefully before you start to use the Website. By using the Website, you indicate that you accept these Terms, the Privacy Policy and that you agree to abide by them (“Agreement”). If you do not agree to these Terms, please do not use this Website.
  2. Information About Us

    If you have any questions about the Terms or the Privacy, please contact us at info@edenroccapcana.com Eden Roc at Cap Cana Cap Cana, Juanillo, Punta Cana, Provincia la Altagracia 23000, Dominican Republic.
  3. Eligibility

    The services available via this Website are intended only for those that can form legally binding contracts under applicable law. You must be eighteen (18) years of age or older to reserve a room on this Website. If you are under the age of eighteen (18), you may contact the hotel directly for assistance at + 1 809 469 7469, or by email at info@edenroccapcana.com.
  4. Accessing the Website

    Access to the Website is permitted on a temporary basis and we reserve the right to withdraw or amend the service we provide on the Website without notice. We will not be liable if for any reason the Website is unavailable at any time or for any period.

    You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your Internet connection are aware of these Terms, and that they comply with them.
  5. Intellectual Property Rights

    Solaya Hotels & Resorts SRL is the owner or the licensee of all intellectual property rights relating to the Website, and of the material published on it, unless otherwise stated. Those works are protected by copyright laws. All such rights are reserved.

    You may print, and download extracts of any page(s) from the Website for your personal reference and you may draw the attention of others within your organization to material posted on the Website.

    You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

    Our status (and that of any identified contributors) as the authors of material on the Website must always be acknowledged.

    You must not use any part of the materials on the Website for commercial purposes without explicit permission. If you print, copy or download any part of the Website in breach of these Terms, your right to use the Website will cease immediately.
  6. The Website Changes Regularly

    We expect to update the Website regularly, and may change the content at any time. At our sole discretion, we may suspend access to the Website, or close it indefinitely. Any of the material on the Website may be out of date at any given time, and we assume no obligation to update such material.
  7. LIMITATION OF LIABILITY

    1. THE MATERIAL DISPLAYED ON THE WEBSITE IS PROVIDED WITHOUT ANY GUARANTEES, CONDITIONS OR WARRANTIES AS TO ITS ACCURACY. TO THE EXTENT PERMITTED BY LAW, WE, OTHER MEMBERS OF OUR GROUP OF COMPANIES AND THIRD PARTIES CONNECTED TO US HEREBY EXPRESSLY EXCLUDE:
       
      1. ALL CONDITIONS, WARRANTIES AND OTHER TERMS WHICH MIGHT OTHERWISE BE IMPLIED BY STATUTE, COMMON LAW OR THE LAW OF EQUITY.
         
      2. ANY LIABILITY FOR ANY LOSS OR DAMAGE OF ANY KIND, HOWEVER ARISING AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
         
    2. NOTHING IN THIS SECTION 8 AFFECTS LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
  8. Information About You And Your Visits To The Website

    We process information about you in accordance with our Privacy Policy. By using the Website, you consent to such processing and you warrant that all information provided by you is accurate.
  9. Prohibited Uses

    You may use the Website only for lawful purposes. You may not use the Website:
    1. In any way that breaches any applicable local, national or international law or regulation.
    2. In any way that is inappropriate, unlawful or fraudulent, or has any inappropriate, unlawful or fraudulent purpose or effect.

      You also agree:
    3. Not to reproduce, and not to use any part of any the Website in breach of the provisions of these Terms.
    4. Not to access without authority, interfere with, damage or disrupt any part of the Website; any equipment or network on which the Website are stored; any software used in the provision of the Website; or any equipment or network or software owned or used by any third party.
  10. Suspension And Termination

    We will determine, in our discretion, whether there has been a breach of these Terms through your use of the Website. When we consider that a breach of these Terms has occurred, we may take such action as we deem appropriate.
  11. Indemnity

    You agree to indemnify us and keep us indemnified (including our directors, agents, and employees) against all losses, costs, charges, demands, proceedings, damages, actions, expenses and claims howsoever incurred by us as a result of your use of the Website or a breach by you of any of these Terms.
  12. Linking To The Website

    You may link to our Website’s homepage, provided you do so in a way that is transparent, fair and legal and is not likely to damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

    The Website must not be framed on any other site, nor may you create a link to any part of the Website other than the home page. We reserve the right to withdraw linking permission without notice.

    If you wish to make any use of material on the Website other than that set out above, please address your request to info@edenroccapcana.com.
  13. Links From The Website

    Where the Website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. You use such entirely at your own risk.
  14. Jurisdiction And Applicable Law

    You shall comply with all applicable laws, statutes, ordinances and regulations regarding your use of the Website. All matters arising under or in relation to these Terms or this Website shall be governed exclusively by and construed in accordance with the laws of Dominican Republic, and further shall irrevocably accept the Supreme Court of Dominican Republic as the exclusive venue for any legal proceedings whatsoever.
  15. Variations

    We may revise these Terms at any time by amending this page.
  16. Notices

    All notices given by you to us should be given to us to info@edenroccapcana.com Subject to and as otherwise specified in these Terms, we may give notice to you by any means of contact that you provide to us, and/or by posting a notice on this Website.

    Notice will be deemed received and properly served immediately when posted on our Website or 24 hours after an e-mail is sent.
  17. Waiver

    If we fail to insist upon strict performance of any of your obligations under any of these Terms, or if we fail to exercise any of the rights or remedies to which we are entitled under these Terms, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of your obligations under these Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with section 16 (Notices) above.
  18. Severability

    If any of these Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
  19. Entire Agreement

    These Terms and any document expressly referred to in them represent the entire agreement between you and us in relation to their subject matter and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing.

    Each of you and us acknowledge that neither has relied on any representation, undertaking or promise given by the other and may not be implied from anything said or written in discussions between us except as expressly stated in these Terms.
  20. Your Concerns

    If you have any concerns about material which appears on the Website or otherwise, please contact info@edenroccapcana.com, use the online ‘contact us’ form, or phone our offices at + 1 809 469 7469.

Thank you for visiting our Website.