Pet Policy

Eden Roc Cap Cana · Exclusive Program

VIPaws
Pampered Pets
Program

Because your four-legged companions deserve a luxury escape too.

Eden Roc Cap Cana · The Most Luxurious Hotel in the Dominican Republic
A Home Away from Home

We Care for Your Furry Friends

At Eden Roc Cap Cana, we like to care for our furry friends as much as you care for them at home.

Eden Roc Cap Cana offers a selection of unique amenities to ensure man and woman’s best friends enjoy a memorable stay at the most luxurious hotel in the Dominican Republic.

Our four-legged guests receive a sumptuous bed, delicious welcome treats, and cute amenities, as well as a specially curated experiences guide with recommendations of walking paths, playgrounds, and Pet services.

  • Dogs & cats warmly welcomed
  • Chef-designed VIPaws Menu
  • Partnership with Hospetality pet care center
VIPaws
Pampered Pets Program

The ultimate pampering experience — for you and your pooch.

Tailored Experiences

Luxury Amenities
for Every Pet

For Your Dog

Our four-legged guests receive a sumptuous bed, delicious welcome treats, and cute amenities, as well as a specially curated experiences guide with recommendations of walking paths, playgrounds, and Pet services.

For Your Cat

Cats receive a comfortable bed, litter box, fun toys, welcome treats, and drink/food bowls.

Hospetality Partnership Through our partnership with

Hospetality, the area's most advanced pet care center, located within Cap Cana and only a few minutes away from the property, we can plan from grooming appointments to a pet day spa and pet play dates.

Pet Policy

Guidelines for a
Harmonious Stay

To keep pets and guests happy, the following guidelines have been put in place at Eden Roc Cap Cana.

01
Food & Beverage Outlets

Pets are welcome in all food and beverage outlets.

02
Leash Required

Pets should always be kept on a leash.

03
Clean Up

Parents should pick up any "deposits" left by their pets.

04
Spa & Fitness

Pets are not allowed in the spa and fitness facilities.

05
Indoor Noise

Please make every effort to keep your pets from barking indoors.

06
Damage Fee

A supplement fee of one nightly rate will be charged in case of damages.

Before You Arrive

Travel Requirements
for Your Pet

Please review the official requirements for traveling to the Dominican Republic with your companion animal before your visit.

Health Certificate

Animals must be accompanied by a health certificate issued and signed by a veterinarian. This certificate must be countersigned and stamped by an official veterinarian at the port of shipment.

Animal Identification

The certificate must contain the name and address of the companion in the Dominican Republic and the complete identification of the animal (name, breed, sex, color, date of birth, microchip and/or tattoo).

Puppies & Rabies Vaccine

Puppies must have received the Rabies vaccine at least 120 days after birth (4 months to 12 weeks) and wait 30 days after the application to travel.

Adult Dogs

Adult dogs with a history of rabies vaccine and boosters do not need to wait the 30 days after the anti-rabies application.

The Ultimate Experience

VIPaws Program &
Chef’s Menu

Want to try the ultimate pampering experience for you and your pooch? Try our Pampered Pets Program treats and our VIPaws Menu designed by our chef.

Eden Roc Cap Cana